PRIVACY POLICY

Last Updated: September 31, 2025

At Torthhi Tourism (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com], use our services, or contact us for travel, tours, or visa processing. By using our site, you agree to the practices described here.

Information We Collect

We collect information to provide and improve our services, including:

  • Personal Information: Name, email, phone number, address, passport details, travel dates, and financial information (e.g., for payments) when you inquire about trips, book services, or request visa processing.

  • Automatically Collected: IP address, browser type, device info, pages visited, and time spent on site via cookies and analytics tools.

  • Communication Data: Messages from forms, emails, WhatsApp, or calls.

We do not collect sensitive data like full payment card details (we use secure third-party processors).

How We Use Your Information

We use your data to:

  • Process travel bookings, tours, and visa applications.

  • Respond to inquiries and provide customer support.

  • Send updates, promotions, or travel confirmations (with opt-out option).

  • Improve our site, services, and marketing.

  • Comply with legal requirements, like anti-money laundering rules for visa processing.

Sharing Your Information

We share data only when necessary:

  • Service Providers: Secure partners for payments (e.g., Paystack), hosting, email tools, and visa submission agents.

  • Legal Reasons: To comply with laws, protect rights, or respond to authorities (e.g., immigration queries).

  • Business Transfers: In case of merger or sale.

We do not sell your personal data.

Cookies and Tracking

Our site uses cookies for functionality, analytics (e.g., Google Analytics), and ads. You can manage preferences via browser settings. Disabling cookies may limit site features.

Data Security

We use encryption, firewalls, and access controls to protect your data. However, no online transmission is 100% secure—we cannot guarantee absolute security.

Your Rights

Depending on your location (e.g., Nigeria’s NDPR):

  • Access, correct, or delete your data.

  • Opt out of marketing.

  • Withdraw consent.

Email contact@torthhitourism@com to exercise rights. We’ll respond within 30 days.

Children’s Privacy

Our services are not for children under 18. We do not knowingly collect their data.

International Transfers

Data may be transferred to countries outside Nigeria (e.g., for visa processing to the US/EU). We ensure adequate protections.

Changes to This Policy

We’ll notify you of material changes via email or site notice. Continued use means acceptance.

Contact Us

Questions? Reach us at contact@torthhitourism@com.

This policy complies with Nigeria Data Protection Regulation (NDPR) and general best practices. Replace placeholders with your details and consult a lawyer for customization.

We help you plan unforgettable trips and handle stress‑free visa processing, so you can focus on the experience, not the paperwork.

Contacts

Mail:
contact@torthhitourism.com
Head Office:

London, UK
Branch Office:
131 Old Lagos Asaba
Road, Agbor
Delta State
Nigeria.

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